Questions & Answers

Shipping information

How high are the shipping costs?

Shipping is completely free of charge for you!

As a rule, your order will arrive in Germany within 2-4 working days.

Yes, every shipment is fully insured!

We currently only deliver within Germany.

Yes, as soon as your order has been dispatched, you will receive a tracking number.

Payment information

What payment methods do you offer?

You can pay securely and conveniently using all common payment methods.

Yes, your payment details are safe with us! We work exclusively with trustworthy payment service providers.

Return information

Can I return physical products?

Yes, you can return your order within 14 days. The item must be unused, in its original packaging and in perfect condition.

If your product is damaged or faulty, you can return it free of charge within 14 days and receive a replacement.

As a rule, the buyer bears the return costs. In the case of damaged or faulty items, we will cover the costs for you.

Do you have any questions?

If you need further information or have a request, please contact us at any time - we will be happy to help you!

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